Privacy Policy
Your privacy is important to us. This policy explains how Shree Balaji Cargo Pvt. Ltd. collects, uses, and protects your information.
1. Information We Collect
We may collect customer details such as name, phone number, email address, pickup and delivery address, shipment details, GST details, KYC documents, and payment-related information when you use our logistics services.
2. How We Use Your Information
Your information is used for shipment booking, tracking, delivery coordination, customer support, billing, compliance, service updates, and improving our logistics operations.
3. Data Protection
We take reasonable security measures to protect your personal and shipment-related information from unauthorized access, misuse, alteration, or disclosure.
4. Sharing of Information
We may share required information with delivery partners, transport vendors, airline partners, regulatory authorities, or service providers only when necessary to complete shipment and legal requirements.
5. Cookies & Website Usage
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and enhance website performance.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.
7. Data Retention
We retain customer and shipment information only as long as necessary for business, legal, accounting, and regulatory purposes.
8. Your Rights
You may request correction, update, or deletion of your personal information by contacting us through the details available on our website.
9. Policy Updates
Shree Balaji Cargo Pvt. Ltd. may update this Privacy Policy from time to time. Updated policies will be posted on this page.
10. Contact Us
For any questions regarding this Privacy Policy, please contact Shree Balaji Cargo Pvt. Ltd. through our official contact details.